> For the complete documentation index, see [llms.txt](https://hotro.metric.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hotro.metric.vn/en/creating-and-managing-tickets.md).

# 10. Creating and managing tickets

- [10.1. Creating tickets when encountering prob](https://hotro.metric.vn/en/creating-and-managing-tickets/create-ticket.md)
- [10.2. Managing tickets](https://hotro.metric.vn/en/creating-and-managing-tickets/manage-tickets.md)