# Contacts
How can I contact Metric?
You can find and contact Metric through the following 4 channels.
* Channel 1: Email
Email:
* Channel 2: Phone
Hotline: 033 806 2221
* Channel 3: Facebook Fanpage
[Facebook Metric - E-commerce Data](https://www.facebook.com/metricplatform)
* Channel 4: Data Science Joint Stock Company Office
Headquarters: 6th Floor, AZ Lam Vien Building, 107A Nguyen Phong Sac, Dich Vong Hau Ward, Cau Giay District, Hanoi City, Vietnam
During the process of using Metric, if I need support, who can I contact?
During the use of the software, with any questions or difficulties that need support, you can contact Hotline 033 806 2221 or [Fanpage Metric](https://www.facebook.com/metricplatform) for direct support.
Moreover, you could access [Metric Feedback](https://metric.vn/ticket/submit), fill in the detailed information about the problem the user is experiencing. We will receive and handle the problems that you encountered as soon as possible from the time of receiving the request. You could see instructions on how to create a ticket [here](/en/creating-and-managing-tickets/create-ticket.md).
For any further requests, please contact hotline **033 806 2221**, or send to email: **** for advice and answers.
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