> For the complete documentation index, see [llms.txt](https://hotro.metric.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hotro.metric.vn/en/service-registration-guide/upgrading-service-packages.md).

# 11.1. Upgrading service packages

### Step 1: Access product service price list <a href="#access-product-price-list" id="access-product-price-list"></a>

Sign in your Metric account and view the [Metric product service price list](https://metric.vn/analytics/pricing).

### Step 2: Choose the suitable package <a href="#choose-suitable-package" id="choose-suitable-package"></a>

* Choose between Advanced and Premium packages.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcZuGcOGbZHoVfuE6ChHLgZP_QZWOawe5ulprszRoZkKYEWeVGbJ0tbktNeNRN0hXN4m2vdPjscsBdeeUB4AT8I9TEzos_W0kiC-rNoDerHTzAUuGbViIQ7U06afiVwGcgr8mQlBYGOlQ1o94jQEo34LOAz?key=tbCtza_naiJWo2EDbyiWnA" alt=""><figcaption></figcaption></figure>

* Choose the number of sessions for analysis: 200, 500 or 1000 sessions.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeacnd-0cWojzgFjeUZZU7QPWdW53qWf9qRc4F6n5daWs6gYcn2GzgNKL2ChMQJRJYDg-fbDayXosrvIGUrozAIhMpUuGakBuk5Zh8zeoBthW4DyhCw0EDC6pk0Gx5w8x6gSHzwG8ruq3NwbADdkQP58ONO?key=tbCtza_naiJWo2EDbyiWnA" alt=""><figcaption></figcaption></figure>

* Select “**Trải nghiệm ngay**” (meaning “**Try out now**”) to personally activate your experiencing package.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf-mO9klodpV3I5SKGRav3yX8d1A3sCxlv2dfXQCwLXk49zCYhbCr5iDMzcIXODavfw38mDVlhZ9cEb4Jn6BrlaHnaLtSY_H3eGzSwqCfFde-c9QodLT-9v9AiZS9ZOyZNH0DAvkv3jTtMVbmNinUtcEBmr?key=tbCtza_naiJWo2EDbyiWnA" alt=""><figcaption></figcaption></figure>

* Select “**Buy package**” to personally implement the process of buying Metric’s service packages.

{% hint style="info" %}
**Caution:**

* *Choose a package that suits your needs to save and optimize costs.*
* *If you need advice on a package that suits your needs, please leave your personal information in the "**Trải nghiệm ngay**" (meaning “**Try out now**”) section so that Metric can best support you.*
  {% endhint %}

### Step 3: Payment instructions <a href="#payment-instructions" id="payment-instructions"></a>

On the right hand side of your screen is the Order information display section, while on the left is the VNPay QR code with transfer feature for you to easily make a transaction for Metric with your package payment.

* **Order information**

You can see your package name whether it is Advanced or Premium at item number 1.

<figure><img src="/files/piS2NB35a2G9R2O8rFIl" alt=""><figcaption></figcaption></figure>

Whereas, the total amount of money you need for payment would be exhibited at item number 2.

<figure><img src="/files/y3VMfvtdung66B1NOkMM" alt=""><figcaption></figcaption></figure>

Moreover, if you had a discount code, you could apply that code at item number 3 then select “**Apply**”.

<figure><img src="/files/v6HQp7pK2vOD05WJduTj" alt=""><figcaption></figcaption></figure>

* **VNPay QR code:**

You access the banking application or VNPay application on your device, press "**Scan QR**" to scan the VNPayQR Metric code displayed to you on the screen at item number 4.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdALlygaBEJOddy_p5qlfWffdXz0f7M7IE8R1JYuYiEuqM67rZ-YuCKdWewFwxVDEc6fClpdh5gZy1st0PiKr2O_v3m8oYciSZ9YT9v6bVUnEZGaafFEyur5Zoj6MwOKaza-612g6QQZraLia96k__LW7zt?key=tbCtza_naiJWo2EDbyiWnA" alt=""><figcaption></figcaption></figure>

After scanning the VNPay QR code, your banking application will display order information including invoice number and total payment amount.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXejZL9YlwfGT0XG2x5SjzDbpOz95f8VsMV5dy1d6bTRw3yOrEU72hhz9BpnH6nsrUtxIFE9YvVKgGq38wTc-vFW-yHOErRhB9iZj6ZVYEv6anafOEGzOkJt3ZJV9oxpZqG3yuyfxMhju_Se6iBX9f6sFNk?key=tbCtza_naiJWo2EDbyiWnA" alt=""><figcaption></figcaption></figure>

After checking that the information matches your Order Information, click “**Next**” and then continue to complete the transaction process as usual.

{% hint style="warning" %}
*In case after 10 minutes, on the account information page displayed that you have not successfully upgraded your account, please contact* [*Fanpage Metric*](https://www.facebook.com/metricplatform) *for direct support.*
{% endhint %}

For any further requests, please contact hotline **033 806 2221**, or send to email: **<info@metric.vn>** for advice and answers.